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Do you have Chrome extension?
How do I register/sign up for Igloo?
Igloo Business Model
Do you have an Android App?
Do you have an iPhone/iPad App?
Do you have Firefox/Safari/Edge extension?
Do you have chrome extension?
Can I use Igloo with Firefox/Safari/Edge without browser extension?
Getting started with us
Changing account details
Adding a payment method
Campaign success tips
Finish setting up your Igloo
How to Start an Igloo With Your Child
How To Make A Successful Igloo in 6 Steps
How to Use Your Igloo Link
How to Write Your Igloo Fundraiser Description in 5 Easy Steps
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Orders and refunds
Tracking your order
How long will a package take to arrive?
Is delivery time flexible?
I need a copy of my invoice for my order. How can I get one?
How do I clear cookies?
How can I disable extensions to avoid losing Cashback?
How do I turn off ad blockers to avoid losing Cashback?
How do I turn off third party extensions?
I have not received a confirmation email
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Information collected -- ELI NEEDS TO ADDRESS
Cashback, Search and Ads
Where to start?
What is cashback and how does it work?
How do I make purchases using Cashback?
Issues with cashback
Possible reasons for losing Cashback and how to prevent from it getting lost again
Sending an application to an online store when Cashback is lost
Search for lost Cashback in our system
My Cashback is not appearing in my account
I have received/paid for my order but I haven't received Cashback yet
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I've received no Cashback. What do I do?
My cashback has been declined. Why?
I forgot to click through from your website/activate cashback. Can I receive cashback?
Cashback and Donation stores
Do all stores give cashback?
Why does it say "Donation" for Amazon and eBay in some countries?
Why was my payout request declined?
How can I receive my "Igloo Income" in USD/Euros/another currency?
Is there any payout fee?
How do I withdraw my "Igloo Income"?
Our Business Model
How does Igloo make money?
Is Igloo Carbon free?
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