1. Connection error

The error may be caused by some kind of antivirus function, a browser extension or a firewall.


To fix the error, try:


  1. Disabling all the external extensions one by one
  2. Then go to the  “Extensions” section.
  3. Disable the firewall/parental control

2. The store has terminated the cashback cooperation program and no longer offers reimbursement for your orders.


Please, inform us at support@Tanndu.com. 

Mention the name of the store in your message.

We will look into the matter.


3. This site cannot provide a secure connection. 

When you make a transition to a store, your browser displays connection untrusted error, and “the site alitems.com has sent an invalid response ERR_SSL_PROTOCOL_ERROR.” 

This message is displayed if your PC uses Dr.Web antivirus. 

To fix this error:

open an antivirus menu;

then unblock the possibility to change settings;

after that go to the  “Exceptions” menu;

In the “Websites” tab, type alitems.com (1) in the empty line, then click “+” (2)