Cashback should appear in your user account within a few minutes (sometimes longer - up to 1 week) after purchase.

Why can wait times vary so much It all depends on how quickly a store transfers data. The majority of stores send order information 1 day after a purchase.

If it takes longer, we make sure to update the store.

If the Cashback does not appear, although everything was done in accordance with the rules of shopping with Cashback, you need to submit a request. Once you do that, we will do our best to figure out what went wrong and find your Cashback.