Tanndu

It's disappointing, but sometimes Cashback is not automatically recorded. This usually happens for 5 reasons: 1. The main rules of shopping with Cas...

When an order is lost and we can not figure out what happened, we submit a claim to the store. Unfortunately, not all stores accept claims. Accepted...

At this stage, we are looking for cashback in our system. It can be found if: 1. The order is stuck on our partners’ side. We can see that it was su...

Cashback should appear in your user account within a few minutes (sometimes longer - up to 1 week) after purchase. Why can wait times vary so much It al...

Payment and receipt of the ordered goods does not affect Cashback approval time.  Shops approve Cashback within the stated period as long as the order hasn...

After a purchase is made with Cashback, your Cashback appears in your Igloo account with "Pending" status. This status is used during the peri...