Tanndu
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Knowledge base
General
FAQ
4
Do you have Chrome extension?
How do I register/sign up for Tanndu?
"Tanndu for a cause" Fees
Tanndu Business Model
Getting Started
5
Do you have an Android App?
Do you have an iPhone/iPad App?
Do you have Firefox/Safari/Edge extension?
Do you have chrome extension?
Can I use Tanndu with Firefox/Safari/Edge without browser extension?
Getting started with us
Your account
2
Changing account details
Adding a payment method
Campaign success tips
8
Finish setting up your Tanndu
How to Start an "Tanndu for a cause" With Your Child
How To Make A Successful Igloo in 6 Steps
How to Use Your "Tanndu for a cause" Link
How to Write Your Tanndu Fundraiser Description in 5 Easy Steps
View all 8
Orders and refunds
Your order
1
Tracking your order
FAQs
Shipping FAQs
3
How long will a package take to arrive?
Is delivery time flexible?
I need a copy of my invoice for my order. How can I get one?
Technical Issues
9
How do I clear cookies?
How can I disable extensions to avoid losing Cashback?
How do I turn off ad blockers to avoid losing Cashback?
How do I turn off third party extensions?
I have not received a confirmation email
View all 9
Cashback, Search and Ads
Where to start?
2
What is cashback and how does it work?
How do I make purchases using Cashback?
Issues with cashback
6
Possible reasons for losing Cashback and how to prevent from it getting lost again
Sending an application to an online store when Cashback is lost
Search for lost Cashback in our system
My Cashback is not appearing in my account
I have received/paid for my order but I haven't received Cashback yet
View all 6
I've received no Cashback. What do I do?
2
My cashback has been declined. Why?
I forgot to click through from your website/activate cashback. Can I receive cashback?
Cashback and Donation stores
2
Do all stores give cashback?
Why does it say "Donation" for Amazon and eBay in some countries?
Withdrawal
5
Why was my payout request declined?
Payout limits
How can I receive my "Igloo Income" in USD/Euros/another currency?
Is there any payout fee?
How do I withdraw my "Tanndu Income"?
Our Business Model
2
How does Igloo make money?
Is Tanndu Carbon free?
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