Tanndu

FAQ 4

• Do you have Chrome extension?
• How do I register/sign up for Tanndu?
• "Tanndu for a cause" Fees
• Tanndu Business Model

Getting Started 5

• Do you have an Android App?
• Do you have an iPhone/iPad App?
• Do you have Firefox/Safari/Edge extension?
• Do you have chrome extension?
• Can I use Tanndu with Firefox/Safari/Edge without browser extension?

Your account 2

• Changing account details
• Adding a payment method

Campaign success tips 8

• Finish setting up your Tanndu
• How to Start an "Tanndu for a cause" With Your Child
• How To Make A Successful Igloo in 6 Steps
• How to Use Your "Tanndu for a cause" Link
• How to Write Your Tanndu Fundraiser Description in 5 Easy Steps

View all 8

Your order 1

• Tracking your order

Shipping FAQs 3

• How long will a package take to arrive?
• Is delivery time flexible?
• I need a copy of my invoice for my order. How can I get one?

Technical Issues 9

• How do I clear cookies?
• How can I disable extensions to avoid losing Cashback?
• How do I turn off ad blockers to avoid losing Cashback?
• How do I turn off third party extensions?
• I have not received a confirmation email

View all 9

Where to start? 2

• What is cashback and how does it work?
• How do I make purchases using Cashback?

Issues with cashback 6

• Possible reasons for losing Cashback and how to prevent from it getting lost again
• Sending an application to an online store when Cashback is lost
• Search for lost Cashback in our system
• My Cashback is not appearing in my account
• I have received/paid for my order but I haven't received Cashback yet

View all 6

I've received no Cashback. What do I do? 2

• My cashback has been declined. Why?
• I forgot to click through from your website/activate cashback. Can I receive cashback?

Cashback and Donation stores 2

• Do all stores give cashback?
• Why does it say "Donation" for Amazon and eBay in some countries?

Withdrawal 5

• Why was my payout request declined?
• Payout limits
• How can I receive my "Igloo Income" in USD/Euros/another currency?
• Is there any payout fee?
• How do I withdraw my "Tanndu Income"?

Our Business Model 2

• How does Igloo make money?
• Is Tanndu Carbon free?